Service
Orson Service
Orson Power generator sets are produced under the most demanding standard of CE and ISO, equipped with Orson engine, alternator and controller. One brand source of conponents, brings reliability and convinience for after-sales. We provide full after-sales support, including installation assistance, issue resolution, repairs, and preventive maintenance — ensuring your generator runs reliably from day one.
Resolution of any technical issues
Support with installation
Repair and preventive maintenance
Our certified technicians are trained at the ORSON POWER Training Centre to deliver expert support around the clock, 365 days a year. We respond swiftly to any unexpected issues, always adhering to the strict technical standards we maintain as a specialist manufacturer of generator sets.
Technical Assistance
Our expert technicians are available 24/7 to provide remote diagnostics, troubleshooting, and on-site support when needed. All personnel are trained and certified at the ORSONPOWER Training Centre.
Genuine Spare Parts
We ensure the availability of certified spare parts for all ORSONPOWER models. Parts are stored in strategic locations for rapid global distribution.
Commissioning
Commissioning is carried out by our qualified technicians, ensuring that every system is installed correctly and performs in line with all specified technical requirements.
Remote Management
To meet your remote monitoring needs, we offer an advanced supervision system that enables full control and oversight of your generator sets via Ethernet communication networks.
Training Programs
We offer customized technical training for operators, engineers, and maintenance staff — delivered either on-site or at our training center.
Equipment Adaptation
To support the evolving needs of your operation, we provide equipment adaptations including alarm adjustments, control panel upgrades, and fuel tank integration.